All reasonable efforts will be made to carry out prompt delivery of the merchandise, however sellers cannot guarantee the time and date of delivery. Deliveries are made through a third party company. The full purchase price has been paid before delivery. Delivery appointments are usually scheduled at least two days in advance and our customer are given a two- to four hour delivery window. If we encounter circumstances that create a delay, we will advise you as quick as possible. We will NOT, however, make price adjustments due to a delay in delivery. In case customer fails or refuses to accepted delivery he/she will be responsible to pay additional fee for any subsequent deliveries. Customer is responsible to prepare his/her room ready to accept new furniture on the day of delivery. Our drivers/ delivery persons are not permitted to hang wall art or move furniture or electronic equipment already in your home.